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Home›Digital & Mobile Technology›Ways to Fix Microsoft Outlook Crashing on Windows

Ways to Fix Microsoft Outlook Crashing on Windows

By Matthew Lynch
June 14, 2023
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Are you an avid user of Microsoft Outlook? Are you constantly facing issues with the application crashing on your Windows device? Well, you’re not alone. Many users have reported experiencing this issue, and it can be frustrating, especially if you rely on Outlook for your email communications.

Fortunately, there are ways to fix Microsoft Outlook crashing on Windows. Here, we will discuss some of the most effective methods you can try out to resolve the issue.

1. Check for Updates

One of the primary causes of Outlook crashing on Windows is outdated software. Therefore, it is crucial to check if there are any updates available for the application. Open Outlook and navigate to the “File” tab, then click on “Office Account.” Select “Update Options” and click on “Update Now.” Allow the system to complete the update, then restart your computer and check whether the issue is resolved.

2. Disable Add-Ins

Outlook add-ins can cause crashes, especially if they are incompatible with the application. Try disabling all add-ins and monitor the program’s behavior. If the problem is resolved, you can then slowly enable each add-in until you identify the problematic one. To disable add-ins, navigate to “File” > “Options” > “Add-ins.” Click on “Manage COM Add-ins” and uncheck the box next to each add-in. Restart Outlook and observe its behavior.

3. Repair Office

If Outlook crashes repeatedly, it is a sign that there is a problem with the entire Office suite. Fortunately, it is easy to fix. Navigate to “Control Panel” > “Programs and Features.” Select “Microsoft Office” and click on “Change.” Choose “Quick Repair” and follow the prompts. If this does not resolve the issue, repeat the process and this time choose “Online Repair.”

4. Create a New Email Profile

At times, Outlook may continually crash due to profile corruption. Creating a new profile should help resolve the problem. To create a new profile, open “Control Panel” > “Mail” > “Show Profiles” > “Add.” Enter your name and email address, then follow the prompts to complete the process. Open Outlook using the new profile and check whether the issue is gone.

5. Disable Hardware Graphics Acceleration

Hardware graphics acceleration can cause conflicts between Outlook and the graphics card, leading to constant crashes. Disabling this option should fix the problem. Navigate to “File” > “Options” > “Advanced” > “Display.” Uncheck the box next to “Disable hardware graphics acceleration.” Restart Outlook and observe its behavior.

In conclusion, Microsoft Outlook crashing on Windows can be a frustrating issue. However, by trying out the fixes outlined above, you should be able to resolve the problem. Remember, if one method does not work, try the others until you find a solution that works for you.

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