Photos app is a built-in application of Windows 11 that allows you to view, edit, and manage your photos and videos. However, many users have reported issues with the Photos app not working properly. If you are one of them, here are some steps you can take to fix the Photos app not working issue in Windows 11.

1. Update Windows 11

The first thing you should do is make sure that your Windows 11 is updated to the latest version. Microsoft regularly releases new updates with bug fixes and improvements. To check for updates, go to Settings > Update & Security > Windows Update and click on Check for updates. If there are any updates available, download and install them.

2. Reset the Photos app

If the Photos app is not working properly, you can try resetting the app to its default settings. To do this, follow these steps:

– Go to Settings > Apps > Apps & features
– Find Photos app and click on it
– Click on the Advanced options link
– Scroll down and click on Reset
– Click on Reset again to confirm

3. Reinstall the Photos app

If resetting the Photos app didn’t work, you can try reinstalling the app. To do this, follow these steps:

– Go to Settings > Apps > Apps & features
– Find Photos app and click on it
– Click on the Uninstall button
– Confirm the uninstallation
– Go to Microsoft Store and search for Photos app
– Click on the Install button to install the app again

4. Clear the Photos app cache

Sometimes, the cache files of the Photos app can cause problems. Clearing the cache files can help to fix the Photos app not working issue. To clear the cache, follow these steps:

– Press Windows key + R to open the Run dialog box
– Type %LocalAppData%\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState and press Enter
– Delete all the files and folders in this folder

5. Disable the Photos app auto-enhance feature

The auto-enhance feature of the Photos app can cause problems with some photos. If you are experiencing issues with the Photos app, you can try disabling the auto-enhance feature. To do this, follow these steps:

– Open the Photos app
– Click on the three dots icon at the top right corner
– Click on Settings
– Scroll down and toggle off the Automatically enhance my photos option

Conclusion

The above steps should help you to fix the Photos app not working issue in Windows 11. If none of the above steps worked, you can try contacting Microsoft support for further assistance. Additionally, you can try using an alternative photo editing app, such as Adobe Lightroom or GIMP.