As an Android user, not being able to make or receive calls can be frustrating. Whether it’s a new or an old phone, having a problem with connectivity can cause inconveniences. However, with these simple troubleshooting steps, you can quickly fix an Android phone that can’t make or receive calls.

1. Check Network Coverage

Before diving into more severe troubleshooting steps, it’s essential to check the network coverage in your area. You might be in a place where there’s no coverage. To check your network signal strength, navigate to the settings and search for Network & Internet. Swipe down and select Mobile Network. Check if your network is turned on and if your settings are set correctly. Otherwise, you can try restarting your phone to reset the network settings.

2. Remove Sim Card

Sometimes, the problem could be with the SIM card. Removing it and then reinserting it back into the phone could help fix the problem. Turn off your phone and carefully remove the SIM card from its slot. Give it a second, then reinsert the SIM card and turn on your device. Wait for a few seconds to check if the problem has been resolved.

3. Clearing Cache

If neither of the above worked, you can try clearing your phone’s cache memory. Navigate to settings, then to Apps & Notifications, and select the specific app that’s giving you issues. Scroll down to the storage option and select Clear Cache. This step flushes out any temporary data that could be causing the connectivity problem.

4. Update Android Operating System

The problem could be with the Android operating system. Make sure the latest version of Android is installed on your Android device. Many times, device manufacturers will release software updates that resolve phone connectivity issues. To check if your device has any pending software updates, navigate to Settings, then select System Updates. If an update is available, install it and check if the problem has been fixed.

5. Reset Network Settings

If none of the above steps worked, you can try resetting the network settings of your Android device. You’ll need to go to settings, then select Wireless & Networks or Network & internet, depending on your Android device. Scroll down to find the Reset Network Settings option, and Reset your phone’s network settings. You’ll need to re-enter your Wi-Fi passwords and other network-related details once you try to connect again.

Conclusion

There’s no definite solution to a phone connectivity problem. However, troubleshooting steps such as checking the network coverage, removing Sim card, clearing cache, updating the operating system, and resetting network settings can help fix a phone that can’t make or receive calls. If none of these steps work, you might need to visit the device’s service maintenance for them to help you diagnose your phone problem.