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Home›Assistive Technology›How to Fix the Windows Photos App Not Displaying All Photos and Folders

How to Fix the Windows Photos App Not Displaying All Photos and Folders

By Matthew Lynch
June 22, 2023
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The Windows Photos app is a very useful tool to view, edit, and organize your photos. However, many users have reported issues with the app not displaying all photos and folders. This can be frustrating, especially if you rely on the app to manage your images. Fortunately, there are several steps you can take to fix this issue. In this article, we’ll discuss some of the most effective solutions.

Step 1: Check Your Settings

The first thing you should do is check your Photos app settings. Sometimes, the app may be set to only display certain types of images or folders. To check your settings, open the Photos app and click on the three dots in the top right-hand corner of the screen. Then, select “Settings” from the drop-down menu. From there, you can adjust various settings, including what folders and file types are displayed in the app.

Step 2: Reset the App

If your settings look correct, the next step is to reset the Photos app. This will clear any cached data that may be causing the issue. To reset the app, open the “Settings” app on your computer, then select “Apps.” Scroll down until you see the “Photos” app, then click on it. Select “Advanced Options” and then click on the “Reset” button. This should clear any cached data and help the app display all your photos and folders.

Step 3: Update Windows and the Photos App

If resetting the app doesn’t work, the next step is to check for Windows and Photos app updates. Sometimes, these updates fix bugs and improve performance, which could solve the issue of missing photos and folders. To check for updates, open the “Settings” app on your computer, then select “Updates and Security.” From there, you can check for both Windows and app updates.

Step 4: Reinstall the Photos App

If all else fails, you may need to reinstall the Photos app. This will completely remove the app and then reinstall it from scratch, which can often solve persistent issues. To uninstall the Photos app, open the “Settings” app on your computer, then select “Apps.” Scroll down until you see the “Photos” app, then click on it. Select “Uninstall,” then confirm that you want to remove the app. Once the app is uninstalled, you can download it again from the Microsoft Store.

In conclusion, if you’re experiencing issues with the Windows Photos app not displaying all your photos and folders, there are several steps you can take to fix the problem. Start by checking your app settings, then reset the app and check for updates. If those steps don’t work, you can try reinstalling the app. With a little troubleshooting, you should be able to get your Photos app working properly again.

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Since technology is not going anywhere and does more good than harm, adapting is the best course of action. That is where The Tech Edvocate comes in. We plan to cover the PreK-12 and Higher Education EdTech sectors and provide our readers with the latest news and opinion on the subject. From time to time, I will invite other voices to weigh in on important issues in EdTech. We hope to provide a well-rounded, multi-faceted look at the past, present, the future of EdTech in the US and internationally.

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