As a consumer, it may be frustrating when you receive calls from Dynata or other market research companies. You may wonder why they are calling you and how they obtained your information. However, it’s important to understand the purpose of these calls and how to appropriately deal with them.

First and foremost, Dynata is a legitimate market research company that conducts research on behalf of various businesses and organizations. Their goal is to gather consumer opinions and behaviors to help their clients better understand their target audience and make informed decisions about their products or services.

In order to obtain this information, Dynata must reach out to consumers through various means, including telephone surveys. If you have received a call from Dynata, it is likely because you have been randomly selected to participate in a survey. This selection process ensures that their research accurately represents a diverse sample of the population.

It’s also important to note that Dynata operates in accordance with the Telephone Consumer Protection Act (TCPA). This means that they must adhere to certain guidelines when making calls, such as not calling before 8 AM or after 9 PM in your time zone, and providing the option to opt-out of future calls.

So, how should you deal with a call from Dynata? Firstly, it’s important to remember that you are under no obligation to participate in the survey. However, participating in market research can have a positive impact on the products and services that are important to you.

If you choose to participate, be honest and thoughtful when answering questions. This information helps businesses to better understand their customers and ultimately improve their offerings.
If you choose not to participate, politely decline the offer and ask to be removed from their call list. Dynata is required to honor your request and should not contact you again.