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Digital & Mobile Technology
Home›Digital & Mobile Technology›Universal Control Not Working on Your Mac or iPad? Potential Fixes to Try

Universal Control Not Working on Your Mac or iPad? Potential Fixes to Try

By Matthew Lynch
August 5, 2023
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Universal Control is a technology that allows you to control multiple devices at once, such as your Mac or iPad. However, it can be frustrating when it doesn’t work as it should. Here are some potential fixes you can try to get Universal Control working on your Mac or iPad.

1. Check Compatibility: Before you begin troubleshooting Universal Control, make sure that your devices are compatible with the technology. Universal Control requires macOS Monterey or iOS 15 or later, and all devices must be on the same network.

2. Enable Universal Control: Once you’ve confirmed compatibility, check that Universal Control is enabled on both your Mac and iPad. On your Mac, go to System Preferences > Displays > Preferences > check the box next to “Allow connections from computers using Universal Control.” On your iPad, go to Settings > General > AirPlay & Handoff > Universal Control, and make sure it’s on.

3. Restart Both Devices: Restart your Mac and iPad to see if that solves the Universal Control issue. Sometimes a simple reboot can reset the connection and fix the problem.

4. Update Your Software: Make sure that both your Mac and iPad are up to date with the latest software updates. Outdated software can sometimes cause issues with Universal Control.

5. Check Firewall Settings: If you have a firewall enabled on your Mac, it may be blocking Universal Control connections. Go to System Preferences > Security & Privacy > Firewall, and make sure that “Block all incoming connections” is unchecked. You may also need to add Universal Control to your list of allowed apps.

6. Try a Wired Connection: If you’re having trouble with Universal Control over Wi-Fi, try using a wired connection instead. Connect both devices to the same network via Ethernet cables, and see if Universal Control works better.

7. Use Another Account: Some users have reported that Universal Control works better when using a different user account. If you have multiple accounts on your Mac or iPad, try logging in with another account and see if that solves the issue.

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Since technology is not going anywhere and does more good than harm, adapting is the best course of action. That is where The Tech Edvocate comes in. We plan to cover the PreK-12 and Higher Education EdTech sectors and provide our readers with the latest news and opinion on the subject. From time to time, I will invite other voices to weigh in on important issues in EdTech. We hope to provide a well-rounded, multi-faceted look at the past, present, the future of EdTech in the US and internationally.

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