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Home›Assistive Technology›How to Solve the THX Spatial Audio Not Working on Windows Issue

How to Solve the THX Spatial Audio Not Working on Windows Issue

By Matthew Lynch
June 15, 2023
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THX Spatial Audio is a popular software solution that enhances the audio quality of games, music and movies. However, some users of Windows have reported that they are facing issues with the THX Spatial Audio not working on their system. If you are also facing this issue, don’t worry, there are several solutions that can help you resolve this problem.

Method 1: Reinstall the THX Spatial Audio App

The first and simplest solution is to uninstall and reinstall the THX Spatial Audio app. This process will reset the app and could fix any issues that may be causing the problem.

Here are the steps to follow:

Step 1: Open the Settings app by pressing the Windows key and I together.

Step 2: Click on the Apps option.

Step 3: Find the THX Spatial Audio app in the list and select it.

Step 4: Click on the Uninstall button.

Step 5: Once the app is uninstalled, restart your system.

Step 6: Go to the Microsoft Store and download and install the THX Spatial Audio app again.

Method 2: Ensure the THX Spatial Audio App is Running

If the THX Spatial Audio app is not running, then it won’t work. So, make sure that the app is running in the background.

Here are the steps to follow:

Step 1: Press Ctrl + Shift + Esc keys together to open the Task Manager.

Step 2: In the Task Manager window, navigate to the Startup tab.

Step 3: Locate the THX Spatial Audio app and make sure it is enabled.

Step 4: If it is not enabled, click on the Enable button.

Step 5: Close the Task Manager window.

Method 3: Check Permissions

Another solution is to check if the app has the necessary permissions to run. Sometimes, the app may require certain permissions to use all the features.

Here are the steps to follow:

Step 1: Press the Windows key and I together and open the Settings app.

Step 2: Click on the Privacy option.

Step 3: In the left pane, click on the App Permissions option.

Step 4: Scroll down to find the Audio option and click on it.

Step 5: Check if the THX Spatial Audio app is enabled under the Allow apps to access your microphone option.

Step 6: If it is not enabled, click on the toggle button to enable it.

Method 4: Update Audio Drivers

Outdated or corrupted audio drivers can cause issues with THX Spatial Audio. It is recommended that you keep your drivers up-to-date to ensure smooth performance.

Here are the steps to follow:

Step 1: Press the Windows key and X together and click on the Device Manager option.

Step 2: Expand the Sound, Video and Game Controllers option.

Step 3: Right-click on the audio driver and select the Update driver option.

Step 4: Choose the option to automatically search for new driver software.

Step 5: Follow the on-screen instructions to complete the update process.

Method 5: Check Compatibility

THX Spatial Audio may not be compatible with some hardware or software configurations. In this case, you need to check if your system meets the minimum requirement of the THX Spatial Audio app.

Here are the minimum requirements for THX Spatial Audio:

– Windows 10 (64-bit) operating system

– Audio devices that support 7.1 surround sound

– Microsoft Store app

– A THX account

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