The PlayStation 4 (PS4) is a popular gaming console that comes with built-in Wi-Fi connectivity. However, sometimes you may encounter an error where your PS4 cannot connect to the Wi-Fi network. This can be frustrating, especially when you are in the middle of a game or trying to download a new game or update. If you are experiencing this problem, don’t panic. In this article, we will guide you on how to fix the PS4 ‘Cannot Connect to the Wi-Fi Network’ error.

1. Restart Your PS4 Console

The first thing you should do when you encounter the ‘Cannot Connect to the Wi-Fi Network’ error on your PS4 is to restart your console. This step will refresh your console’s network settings and may help to solve the problem.

To restart your PS4 console:

1. Press and hold the Power button on your PS4 console until it beeps twice.

2. Unplug the power cord from your PS4 console and leave it unplugged for about 3-5 minutes.

3. Plug the power cord back into the PS4 console and turn it on.

2. Forget Wi-Fi Network and Reconnect

Sometimes, the ‘Cannot Connect to the Wi-Fi Network’ error on your PS4 may be caused by an issue with the network credentials. To fix this problem, you can forget your Wi-Fi network on your PS4 console and reconnect.

To forget your Wi-Fi network on your PS4 console:

1. Go to Settings and then select Network.

2. Select Set Up Internet Connection.

3. Choose Wi-Fi.

4. Select your Wi-Fi network and press Options.

5. Choose Forget This Network.

To reconnect to your Wi-Fi network on your PS4 console:

1. Go to Settings and then select Network.

2. Select Set Up Internet Connection.

3. Choose Wi-Fi.

4. Select your Wi-Fi network and enter the password.

3. Reset Your Router

If you have tried restarting your PS4 console and forgetting your Wi-Fi network, but the ‘Cannot Connect to the Wi-Fi Network’ error persists, you may need to reset your router. This step will refresh your router’s network settings and may help to solve the problem.

To reset your router:

1. Unplug your router’s power cord.

2. Wait for about 30 seconds, then plug the power cord back in.

3. Wait for your router to fully restart.

4. Attempt to connect your PS4 console to your Wi-Fi network.

5. Use a Wired Connection

If none of the above solutions work for you, you may need to use a wired connection to connect your PS4 console to the internet. This step will eliminate the chances of any Wi-Fi connectivity issues.

To use a wired connection:

1. Connect one end of an Ethernet cable to your PS4 console and the other end to your router.

2. Follow the on-screen prompts to set up your internet connection on your PS4 console.

Conclusion

The ‘Cannot Connect to the Wi-Fi Network’ error on your PS4 console can be frustrating, but it is not uncommon. By following the above steps, you can fix the problem and get back to your gaming in no time. If you have tried all the solutions above and the error still persists, you may need to contact customer support for further assistance.