Roku devices are the most popular streaming devices in the world. They are easy to use and provide high-quality entertainment for their users. One of the essential features of Roku devices is Closed Captioning. It is a feature that allows the viewers to read the text on the screen that explains the audio. It is beneficial for people who are deaf or hard of hearing or people who are watching a show or movie in a noisy environment. However, sometimes, the Closed Captioning feature won’t turn off, causing frustration for the viewers. In this article, we will discuss How to Fix It When Roku Closed Captioning Won’t Turn Off.

Method 1: Disabling Closed Captioning From Home Screen

Step 1: Go to the Home Screen by pressing the Home button on your Roku remote.

Step 2: Scroll up or down to the Settings option and select it by pressing the OK button.

Step 3: Scroll down to the Accessibility option and press the OK button.

Step 4: Select the Closed Captioning option and press the OK button.

Step 5: Turn off the Closed Captioning feature by selecting the “Off” option and press the OK button.

Method 2: Disabling Closed Captioning from Playback Screen

Step 1: Start playing the video on your Roku device.

Step 2: Press the OK button on your Roku remote to open the playback options.

Step 3: Scroll down to the “CC” option and select it by pressing the OK button.

Step 4: Turn off the CC feature by selecting the “Off” option.

Method 3: Disabling Closed Captioning from the Roku Mobile App

Step 1: Download and open the Roku mobile app on your smartphone.

Step 2: Connect your smartphone to the same Wi-Fi network as your Roku device.

Step 3: Select the “Remote” tab from the bottom menu.

Step 4: Tap on the “CC” button to toggle the Closed Captioning feature on or off.

Conclusion

It can be frustrating when Roku closed captioning won’t turn off. However, with our simple methods mentioned above, you can easily disable the Closed Captioning feature on your Roku device, and continue to enjoy your favorite TV shows and movies without any interruptions or distractions. It is important to note that if the above methods do not work, you may need to contact Roku customer support for further assistance.