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Digital & Mobile Technology
Home›Digital & Mobile Technology›How to Fix a ‘Google Keeps Stopping’ Error on Android

How to Fix a ‘Google Keeps Stopping’ Error on Android

By Matthew Lynch
July 5, 2023
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As an Android user, it can be frustrating when you encounter an error message that says ‘Google Keeps Stopping’. This issue can prevent you from using your phone’s search functionality, accessing your Google account, or using other Google services like Google Maps, Gmail, and Google Drive.

If you’re experiencing this issue, don’t worry. There are several steps you can take to fix the problem, and we’ll walk you through each of them in this article.

Step 1: Clear App Cache and Data

The first step to fix the ‘Google Keeps Stopping’ error is to clear the cache and data of the Google app. This will help to remove any corrupted data that may be causing the problem.
Follow these steps:

1. Go to your phone’s Settings menu.

2. Scroll down and select ‘Apps & Notifications’.

3. Tap on ‘See all Apps’.

4. Find the ‘Google’ app and tap on it.

5. Tap on ‘Storage & Cache’.

6. Tap on ‘Clear Storage’ and then confirm by tapping ‘OK’.

7. Repeat the same process for ‘Clear Cache’.

Step 2: Update Chrome
Google keeps stopping error may also be caused by an outdated version of Google Chrome. Make sure you have the latest version installed on your phone.

Follow these steps:

1. Go to Google Play Store.

2. In the search bar, type ‘Chrome’.

3. Look for the app and tap on it.

4. If there’s an update available, tap on ‘Update’.

Step 3: Uninstall Google Updates
If clearing cache and data didn’t work, the next step is to uninstall Google updates. This will revert the app to its factory default version and remove any corrupted updates.

Follow these steps:

1. Go to your phone’s Settings menu.

2. Scroll down and select ‘Apps & Notifications’.

3. Tap on ‘See all Apps’.

4. Find the ‘Google’ app and tap on it.

5. Tap on the ‘three-dot’ menu button in the top-right corner of the screen and select ‘Uninstall Updates’.

6. Confirm by tapping ‘OK’.

Step 4: Check for Software Updates

Sometimes, the ‘Google Keeps Stopping’ error can be caused by outdated software on your phone. To fix this issue, make sure your phone’s software is up-to-date.

Follow these steps:

1. Go to your phone’s Settings menu.

2. Scroll down and select ‘System’.

3. Tap on ‘System Update’.

4. If an update is available, tap on ‘Download and Install’.

Step 5: Reset App Preferences

If none of the above steps worked, the final option is to reset app preferences. This will restore all app settings to their default state, which may help to resolve the issue.
Follow these steps:

1. Go to your phone’s Settings menu.

2. Scroll down and select ‘Apps & Notifications’.

3. Tap on the ‘three-dot’ menu button in the top-right corner of the screen and select ‘Reset App Preferences’.

4. Tap on ‘Reset Apps’.

In Conclusion,

The ‘Google Keeps Stopping’ error can be a frustrating issue to deal with, but it’s not insurmountable. By following the steps outlined in this article, you can resolve the problem and get back to using your phone’s Google services. Remember, if you have any doubts about any of the steps outlined above, it’s always a good idea to consult with a professional.

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