How to Delete an ASOS Account: 9 Steps
Step 1: Visit the ASOS Website
Go to www.asos.com. If you’re not already logged in, click the ‘Sign In’ button at the top right corner of the page and enter your login credentials.
Step 2: Access Your Account
Once you’ve signed in, click on your username located at the top right corner of the page. This will open a dropdown menu – select “My Account” from the options.
Step 3: Go to Account Settings
On the “My Account” page, click on “Account Details” in the left side panel. This will take you to your account settings page.
Step 4: Locate Help Section
Scroll down until you find the “Help” section. In this section, look for a link that says “Customer Care” or a similar phrase.
Step 5: Contact Customer Service
Click on “Customer Care” to visit their help center. Then, locate and click on “Contact Us” or a similar option that will allow you to get in touch with ASOS customer service either through email, live chat, or phone support.
Step 6: Be Clear with Your Intentions
When reaching out to ASOS customer service, be sure to clearly state that you want to delete your account permanently. Provide necessary details such as your name, email address associated with your account, and any other required information for verification purposes.
Step 7: Confirm Your Request
The ASOS customer service representative may ask for a reason behind your decision to delete your account. Provide an honest answer and double-check all information given before submitting the request. They may need some time to process your request so remain patient.
Step 8: Check Your Email
After submitting your deletion request, keep an eye on your email inbox as ASOS may send a confirmation message letting you know that your account has been deleted. Be sure to follow any further instructions provided in the email.
Step 9: Remove Associated Information
To ensure that all traces of your ASOS account are removed, remember to delete stored payment cards, delete or disable social media logins, and clear your browser’s cache and cookies associated with ASOS.
By following these nine steps, you should be able to successfully delete your ASOS account. Keep in mind that once your account is deleted, you will no longer be able to access your order history or saved preferences. Therefore, be certain of your decision before proceeding with the deletion process.