How to Fix It When Paramount Plus Is Not Working on Roku
Paramount Plus, formerly known as CBS All Access, is a popular streaming service that offers a variety of content, including movies, TV shows, news, and live sports. If you’re having trouble getting Paramount Plus to work on your Roku device, don’t worry, there are several steps you can take to fix it.
Here are some troubleshooting steps you can follow if Paramount Plus is not working on your Roku:
- Check your internet connection
The first thing to check is your internet connection. Make sure your Roku device is connected to the internet and has a stable connection. You can do this by checking your router, restarting your Roku device or resetting your router.
- Check for software updates
Ensure that your Roku device running the latest software updates. Go to Settings, select “System,” and then choose “System update” to manually check for updates.
- Uninstall and reinstall the Paramount Plus app
If Paramount Plus is still not working after checking your internet connection and software updates, try uninstalling and reinstalling the app. To do this, go to your home screen and navigate to the “Paramount Plus” app, select the “*” button on your remote, and select “Remove channel.” Once you’ve removed the app, restart your Roku device and reinstall the Paramount Plus app from the Roku Channel Store to see if the issue has resolved.
- Clear cache
Sometimes, an app cache can cause issues. To clear the cache, go to Settings and select “System,” then choose “Advanced system settings” followed by “Storage.” Then, select “Channel cache” and choose “Clear cache.”
- Contact support
If you’ve tried all the above steps and are still experiencing issues, contact support. You can reach out to Paramount Plus or Roku’s customer support teams for assistance.
In conclusion, if Paramount Plus is not working on your Roku, there are several steps you can take to resolve the issue. Checking your internet connection, software updates, clearing cache, uninstalling and reinstalling the app, or contacting support can help you get back to streaming your favorite shows and movies in no time.
