Do you believe you can get by without an LMS administrator? If your stakeholders are dissatisfied and your team lacks clear direction, this could be the reason. This article looks at five indicators that it’s time to hire an LMS administrator for your online training program.

Why Should You Use An LMS Administrator For Your Online Training Program?

It’s a frequent misconception that your L&D team can handle your LMS on their own. You made the time to put the system in place, but now that the project is finished, it’s just reporting, right? Wrong. Technical concerns, communications, training, and stakeholder management are all dealt with by the LMS administrator. Your LMS does not run itself, and you have most likely begun to see reporting issues as a result of poor data integrity or users who do not have the appropriate access levels. This will most likely affect your online training goals. So, it’s time to engage an LMS administrator to make the most of your LMS investment.

LMS Administration: Myth or Reality?

We’ve already debunked the first myth: installing an LMS and then forgetting about it. The Learning Management System (and your online training program) do not operate on its own. Proper data and reporting require constant upkeep. You must also keep online training content up to date, address difficulties, and give proper L&D support. Simply said, the list of responsibilities for managing an LMS is extensive and necessary! Another fallacy is that the L&D staff can find the time to complete these activities on their own. However, this expectation may come from people in charge of the budget, and your duty is to persuade leadership that employing an LMS administrator must wait any longer. This post will walk you through numerous challenges you’ll encounter if you don’t have one to help you develop your business case.

5 Common Problems You’ll Face Without An LMS Administrator

1. Inadequate Absorption

Delayed or disregarded support requests are simply one of the symptoms of an ineffective LMS administrator. Simple login issues can be quickly resolved with the help of an established and fast support resolution mechanism. Daily, an LMS administrator will deal with these. Here are some other indicators of poor uptake to keep an eye out for:

• Outdated online training material or eLearning course design- LMS administrators are not only in charge of access and reporting, but they are also in charge of keeping content up to date. Most of the time, they collaborate with managers or Subject Matter Experts to guarantee that online training is relevant and timely.
• Lack of customization- If you engage an LMS administrator, he or she will ensure that any modifications involving integration with other business systems are carefully managed. Any trademark modifications will be reflected in the LMS design customization. The aesthetics and feel of your LMS may not fit your current corporate aesthetic if you do not have an LMS administrator.
• No interaction with corporate learners- Your business learners will not understand the online training expectations if they are not informed. A new online training course will not be assigned to the relevant staff. Corporate learners will be kept engaged through regular contact channels and suitable, automated emails.

2. The L&D team is overburdened, with no time for LMS administration tasks.

You may be finding it increasingly difficult to accomplish your online training goals. For example, creating new online training materials is taking much too long. Perhaps you have an open position on your team that you simply cannot fill. The responsibility of maintaining your LMS, on the other hand, maybe cause stress and fatigue to the L&D staff. You cannot get the most out of your eLearning team if you do not have someone to handle the day-to-day operation of the system. Furthermore, you may lose your top L&D talent since they are overworked and undervalued. They’re overburdened – and all of this may be avoided by employing an LMS administrator for your online training program.

3. Technical Concerns

Several technical concerns could arise as a result of improper maintenance. For example, you might engage an LMS administrator to manage user responsibilities, generate and maintain online training content, customize it, and collect eLearning feedback. These guard against unauthorized access or human error. An LMS administrator is also trained and understands how to troubleshoot typical issues. For example, they can assist you in overcoming frequent challenges while transitioning to a new platform. Give your L&D squad the tools it needs to handle more basic technical issues as they arise.

4. Staff Training Concerns

There may appear to be technical issues with LMS reports or the eLearning course design. However, it is more likely that the online training was not implemented with the proper training. When you hire an LMS administrator, you give up responsibility for supplying and generating messages as well as dealing with any questions. They set the example and provide continuing support to your team so that everyone can use the LMS successfully and fully utilize its potential.

5. Problems with Collaboration                              

Every online training course is a mini-project in its own right. When you hire an LMS administrator, they will serve as the eLearning Project Manager, bringing stakeholders together to build and deploy new online training. Teams will struggle to raise and resolve issues without this primary point of contact. You might lose out on new partnership opportunities. Furthermore, stakeholders may claim that the LMS is unfit for purpose if they are unable to see their organization’s goals in action.

Conclusion

An LMS administrator can assist you in making the most of your LMS investment. Your LMS will fall short of expectations if it is not properly maintained, supported by stakeholders, and trained. An experienced and well-trained administrator will boost L&D efficiency throughout your firm. As a result, the next time you’re developing a business case for a new LMS, make sure to include the cost of an LMS administrator. Don’t make the same mistake of believing you can do it all as a member of the L&D team! Is it your responsibility to lead and manage the technical upkeep of eLearning software? Doubtful. Your commitment is to provide online training to employees at all levels of the firm. With an LMS administrator, your system will work smoothly, allowing you to focus on your L&D plan.

Is an LMS administrator required for your online training program? Post your job opening online to attract suitable administrators and manage your applicants. You can also look through the resume database to see if any eLearning experts match your qualifications.