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Home›Digital & Mobile Technology›How to Fix the Remote Desktop Error Code 0x104 in Windows 11/10

How to Fix the Remote Desktop Error Code 0x104 in Windows 11/10

By Matthew Lynch
June 22, 2023
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Remote Desktop is a widely used feature in Windows 11/10 that allows users to control their computer from another location. However, sometimes users may encounter errors while using Remote Desktop, such as the error code 0x104. This error code indicates that there is a problem with the Remote Desktop connection and can be frustrating for users.

If you are facing the Remote Desktop error code 0x104, then you have come to the right place. In this article, we will guide you on how to fix this error.

Fix 1: Check Your Network Connection

The first step to fix the Remote Desktop error code 0x104 is to check your network connection. Ensure that your computer is connected to the network and that the network connection is stable. Check if you are able to browse the internet, and if you are not, then troubleshoot your network connection.

Fix 2: Enable Remote Desktop

If Remote Desktop is not enabled on your computer, then you may encounter the error code 0x104. To enable Remote Desktop, follow these steps:

1. Go to Start and search for “Remote Settings.”

2. Click on “Remote settings” to open the Remote tab.

3. Check the “Allow remote connections to this computer” box.

4. Click “OK” and restart your computer.

Fix 3: Check the Firewall

The Windows firewall, or any third-party firewall, may block the Remote Desktop connection. To check if the firewall is blocking the Remote Desktop connection, follow these steps:

1. Go to Start and search for “Windows Security.”

2. Click on “Windows Security” to open the app.

3. Click on “Firewall & network protection.”

4. Click on “Allow an app through firewall.”

5. Ensure that “Remote Desktop” is enabled.

6. If it is not enabled, click “Change settings” and enable it.

Fix 4: Check the Remote Desktop Services

If the Remote Desktop Services are not running, then you may encounter the error code 0x104. To check if the Remote Desktop Services are running, follow these steps:

1. Press Windows + R to open the Run dialog box.

2. Type “services.msc” and press enter.

3. Look for “Remote Desktop Services” and ensure that it is running.

4. If the service is not running, right-click on it and select “Start.”

Fix 5: Update Your Drivers

Outdated or corrupted drivers can also cause the Remote Desktop error code 0x104. Ensure that all your drivers are up-to-date, especially the network drivers.

To update your drivers, follow these steps:

1. Go to Start and search for “Device Manager.”

2. Click on “Device Manager” to open it.

3. Expand the “Network Adapters” section.

4. Right-click on your network adapter and select “Update driver.”

5. Follow the on-screen instructions to update the driver.

Conclusion

The Remote Desktop error code 0x104 can be frustrating, but with these fixes, you should be able to resolve the issue. By checking your network connection, enabling Remote Desktop, checking the firewall, ensuring the Remote Desktop services are running, and updating your drivers, you can fix the error and continue to use Remote Desktop successfully.

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