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Home›Digital & Mobile Technology›How to Fix It When Fire Stick Is Stuck on Amazon Logo

How to Fix It When Fire Stick Is Stuck on Amazon Logo

By Matthew Lynch
June 12, 2023
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The Amazon Fire Stick is a popular device that allows users to stream their favorite TV shows and movies on their TV. However, like any electronic device, there can be issues that occur, one of which is when the Fire Stick is stuck on the Amazon logo. This can be frustrating, but don’t worry, there are ways to fix it.

Check Your Connections

The first thing you should do is check the connections. Ensure that your Fire Stick is plugged in correctly, and both the TV and the Fire Stick are turned on. Check the HDMI cable connections to ensure that they are secure and working properly. If the cable is loose, this could cause the Fire Stick to remain stuck.

Restart Your Fire Stick

Sometimes a simple restart can solve the problem of the Fire Stick being stuck on the Amazon logo. There are two ways to restart the device:

Option 1: Using the Remote

1. Press and hold the select button and the play/pause button on your Fire Stick remote.

2. Hold both buttons for at least 5 seconds.

3. Your Fire Stick will turn off, and then turn back on.

Option 2: Unplug and Replug

1. Unplug the power cord from your Fire Stick and wait for 30 seconds.

2. Plug the power cord back into your Fire Stick and turn it on.

Use a Different HDMI Port

If the above steps do not work, try using a different HDMI port. Your TV may have multiple HDMI ports, and sometimes one of them may not work properly. Try unplugging the Fire Stick from the current HDMI port and plugging it into a different one.

Reset Your Fire Stick

If none of the above methods work, you may need to reset your Fire Stick to its factory settings. This means that all data and settings will be erased from your device, so it is important to backup any important data beforehand.

1. From the Fire Stick home screen, go to Settings > My Fire TV > Reset to Factory Defaults.

2. You will receive a warning message asking if you want to reset the device. Confirm that you want to reset it

3. Your Fire Stick will erase all data and settings and restart.

Contact Customer Support

If none of these steps work, it may be time to contact Amazon customer support. They may be able to assist you with troubleshooting the issue or provide you with a replacement.

In conclusion, when your Fire Stick is stuck on the Amazon logo, there are a few things you can do to fix it. However, it is essential to follow the steps carefully and not damage any components in the process. If all else fails, don’t hesitate to contact customer support. With some patience and perseverance, you’ll be back to streaming your favorite shows in no time!

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Since technology is not going anywhere and does more good than harm, adapting is the best course of action. That is where The Tech Edvocate comes in. We plan to cover the PreK-12 and Higher Education EdTech sectors and provide our readers with the latest news and opinion on the subject. From time to time, I will invite other voices to weigh in on important issues in EdTech. We hope to provide a well-rounded, multi-faceted look at the past, present, the future of EdTech in the US and internationally.

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