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Home›Assistive Technology›How to Fix an Unexpected Store Exception Error in Windows 10 and Windows 11

How to Fix an Unexpected Store Exception Error in Windows 10 and Windows 11

By Matthew Lynch
June 21, 2023
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An unexpected store exception error is a common problem faced by Windows 10 and Windows 11 users. This error occurs when the operating system encounters a critical issue that prevents it from accessing data stored in the system’s memory. The error message usually appears on a blue screen, and it can be frustrating, especially if it occurs regularly. Fortunately, there are several steps you can take to fix this problem.

Step 1: Check for Hardware Issues

The first step to fixing unexpected store exception errors is to check for any hardware issues that may be causing the problem. One of the main reasons for this error is faulty RAM or hard drive. To determine if there is a hardware issue, you can run a system diagnostic test. This test checks for any problems with your hardware, such as a malfunctioning hard drive or defective RAM. If a hardware problem is identified, you’ll need to replace the faulty hardware.

Step 2: Disable Fast Startup

Windows 10 and Windows 11 have a feature called Fast Startup, which can cause unexpected store exception errors. Fast Startup saves the system state to the hibernation file when you shut down your computer, allowing for a faster startup time. However, this causes problems if there is an issue with the system’s memory. To disable Fast Startup, follow these steps:

  1. Press the Windows key + X and select Power Options.
  2. Click on Choose what the power buttons do.
  3. Click on Change settings that are currently unavailable.
  4. Uncheck the box next to Turn on fast startup (recommended).
  5. Click on Save Changes.

Step 3: Update Drivers

Outdated drivers can also cause unexpected store exception errors. To fix this problem, you need to update all the drivers on your computer. You can do this by going to the manufacturer’s website and downloading the latest drivers for your hardware. Alternatively, you can use a driver update tool that scans your computer and identifies outdated drivers. This tool can update all your drivers automatically.

Step 4: Run System File Checker

System File Checker (SFC) is a built-in tool in Windows 10 and Windows 11 that checks for corrupted system files and replaces them with the correct versions. To run SFC, follow these steps:

  1. Open the Command Prompt as an administrator.
  2. Type sfc /scannow and press enter.
  3. Wait for the scanning process to complete.
  4. Follow the instructions provided.

Step 5: Perform a Clean Boot

A Clean Boot starts Windows with only essential services and drivers. This helps to isolate the issue and determine if any third-party apps or services are causing the unexpected store exception errors. To perform a Clean Boot, follow these steps:

  1. Press the Windows key + R.
  2. Type msconfig and press enter.
  3. Choose the Services tab.
  4. Check Hide all Microsoft services.
  5. Click Disable all.
  6. Go to the Startup tab.
  7. Click Open Task Manager.
  8. Disable all startup programs.
  9. Close the Task Manager and click OK on the System Configuration window.
  10. Restart your computer.
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