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Home›Assistive Technology›How to Claim Your Google Stadia Refund

How to Claim Your Google Stadia Refund

By Matthew Lynch
June 22, 2023
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Google Stadia is a cloud gaming platform that allows users to play video games on their devices without the need for a console or gaming PC. Unfortunately, not all Stadia users are satisfied with their experience and may want to request a refund. Here’s how to claim your Google Stadia refund:

1. Check your eligibility for a refund

To be eligible for a refund, you must have purchased a game that was never played beyond two hours and was requested within 14 days of purchase. If you’ve subscribed to Stadia Pro, you can cancel at any time and request a refund for the current month or subsequent months.

2. Visit the Google Store

Log in to your Google account and go to the Google Store page. Click on the “My Orders” section to view your purchase history and locate the game or Stadia Pro subscription you want to refund.

3. Initiate your refund

Click on the “Request a refund” button beside the game title or subscription. Provide a reason for the refund request and confirm the action. Once approved, the refund should be processed within five to seven business days to your original payment method.

4. Understand Stadia’s refund policy

Stadia’s refund policy only applies to games and subscriptions purchased from the Google Store. Refunds are not available for Stadia games purchased from third-party stores such as Steam or Epic Games. Additionally, refunds are not available for games that have been played beyond two hours or for add-ons or DLC (downloadable content).

5. Contact customer support

If you encounter any issues with the refund process or if you have any questions about Stadia’s refund policy, you can contact Stadia’s customer support for assistance.

In conclusion, claiming a Google Stadia refund is a relatively straightforward process as long as you adhere to the eligibility criteria and Stadia’s refund policy. It’s essential to keep in mind that refunds are only available for a short period and only for games and subscriptions purchased from the Google Store. If you are not satisfied with your Stadia experience, requesting a refund is a viable option.

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Since technology is not going anywhere and does more good than harm, adapting is the best course of action. That is where The Tech Edvocate comes in. We plan to cover the PreK-12 and Higher Education EdTech sectors and provide our readers with the latest news and opinion on the subject. From time to time, I will invite other voices to weigh in on important issues in EdTech. We hope to provide a well-rounded, multi-faceted look at the past, present, the future of EdTech in the US and internationally.

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