Chromebooks are great laptops that are capable of doing every basic task that you require in your day-to-day life. They are designed to run the Chrome operating system and with the help of the Google Play Store, you can download an array of Android apps for even more functionality. But, as with all things, Chromebooks too have their issues. One of the most common issues that users encounter is a touchscreen that is not working or unresponsive. If you’re facing this issue, don’t worry, we’ve got you covered. Here are some simple steps you should take to fix your Chromebook touchscreen.

Step 1: Restart your Chromebook

The first thing you should try is to restart your Chromebook. This is the most basic step, but it has been known to work in many cases. To restart your Chromebook, click on the status area in the bottom right corner of the screen. Then, click on the power button and choose ‘Restart’.

Step 2: Update your Chromebook

If your Chromebook isn’t up-to-date, it could be the reason why the touchscreen isn’t working. Go to the settings menu, and then click on ‘About Chrome OS’. From there, click on ‘Check for updates’. If there are any updates available, download and install them.

Step 3: Powerwash your Chromebook

If the above two steps didn’t work, this next step is a bit more drastic, but it’s worth trying if you don’t have any other ideas. Powerwash your Chromebook, which is essentially a factory reset of your device. This should only be done if you have backed up all essential data as it will delete everything from your laptop. To powerwash your Chromebook, go to the settings menu, and click on ‘Advanced’. Then, click on ‘Reset settings’ and finally click on ‘Powerwash’.

Step 4: Perform a hardware reset

If everything else fails, you could try performing a hardware reset. The hardware reset for a Chromebook varies depending on the model you have, but the basic procedure is to disconnect your laptop from its charging cable, power off the device, and then hold down the refresh and power buttons at the same time. After a few seconds, release the buttons and let your Chromebook restart.

Final thoughts

If your Chromebook touchscreen isn’t working, don’t panic. Try the above steps to see if they fix the issue. You might not fix it on the first try, but don’t give up. If you’ve tried everything and it still isn’t working, then contact a professional for help. In most cases, the issue can be fixed with the above steps, and your Chromebook should be working efficiently once again.