If you’re struggling with the Outlook app not downloading attachments on your iPhone or Android device, here are six potential fixes that can help solve this frustrating issue:

1. Check Your Network Connection: 

Before diving into more complex solutions, ensure your device is connected to a stable internet connection. If you’re on a cellular network, try switching to Wi-Fi and vice versa to check if the problem persists.

2. Update the Outlook App: 

Running an outdated version of the Outlook app can lead to performance issues. Check for any available updates in the App Store or Google Play Store and install them.

3. Clear the App’s Cache (Android): 

Over time, your Outlook app’s cache can become corrupt. Go to Settings > Apps & notifications > Outlook > Storage > Clear Cache on your Android device to give the app a fresh start.

4. Restart Your Device: 

Sometimes a simple restart of your iPhone or Android can resolve unexpected glitches including attachment download errors.

5. Re-add Your Email Account: 

Remove your email account from the app and add it back again. This can help reset connection settings and solve attachment issues.

6. Reinstall the Outlook App: 

Uninstalling and reinstalling the Outlook app can fix any deep-rooted issues that might be causing attachment download problems.

Frequent updates and following these troubleshooting steps can often correct the issue with attachments not downloading in the Outlook app.