One of the most awkward and uncomfortable situations to navigate within the workplace is dealing with body odor (BO). It’s difficult for both the person affected by the smell and the one who must address it. However, doing so is necessary for maintaining a healthy and productive work environment. Here are three suggestions on how to approach a co-worker about their BO tactfully.

1. A Gentle, Private Conversation

Addressing personal hygiene issues should always be done in private, to avoid causing embarrassment or humiliation. Select a suitable time, ideally when there are no pressing deadlines or major projects, and invite your coworker to an isolated location like a conference room or private office.

Begin by expressing genuine concern for your coworker’s wellbeing and gently address any possible stress factors impacting their hygiene. Avoid using accusatory language; instead, use phrases like “I’ve noticed” or “I’ve been concerned about.” For instance, try saying “I noticed you may be struggling with body odor lately. Is everything okay?” This approach allows them to feel supported and opens up a conversation about potential solutions.

2. Offer Assistance or Suggestions

Once you’ve initiated the conversation, offer your help in finding solutions to alleviate the issue. Share nonjudgmental advice such as recommending effective antiperspirant brands, suggesting a change of clothes midday for particularly warm days, or discussing different laundry practices that can help with odor elimination.

Additionally, be prepared for the conversation to take an unexpected turn: your colleague might already be aware of their fragrance issues but does not know how to address it effectively. In that case, provide guidance while still being respectful of their feelings.

3. Involve HR (Only When Necessary)

In some cases, more direct intervention may be required if previous attempts have failed. As a last resort, consider turning this sensitive issue over to Human Resources (HR). HR is trained to deal with delicate subjects in an unbiased manner and can help address the problem in a way that’s best for all parties concerned.

Before reaching out to HR, give your coworker a heads-up so they won’t feel blindsided. This gesture will show them that you’re acting out of concern for their wellbeing, rather than attempting to humiliate them or damage their reputation.

Always remember that addressing a coworker’s body odor issue should be done with care and understanding. By putting yourself in their shoes and handling the conversation with empathy, you’ll be able to resolve the problem while preserving your professional relationship.