Ultimate Software’s Ultipro is a comprehensive human capital management (HCM) solution designed to help businesses manage their payroll, talent acquisitions, employee time and attendance, and other HR-related functions. Occasionally, users may face issues or have questions that need the assistance of the Ultipro Support team. Here are six steps to help you contact Ultipro effectively.

1. Visit the Ultimate Software website:

Begin by visiting the Ultimate Software website (https://www.ultimatesoftware.com). This site provides you with all the necessary information about their products and services, as well as support options available for existing customers.

2. Navigate to the “Contact Us” page:

At the top right corner of the home page, click on the “Contact” link to visit the “Contact Us” page. This page provides you with various ways you can get in touch with their team.

3. Choose your support option:

Once on the “Contact Us” page, there are several support options you can choose from:

– Customer Support: If you are an existing customer who needs help with Ultipro.

– Sales Inquiry: If you are not yet a customer and want to learn more about Ultipro.

– Payroll / HR support: If you require assistance specifically with payroll and HR-related tasks.

4. Call or email Ultipro Support:

Depending on your chosen support option, contact details will be provided for you to either call or email Ultipro Support directly. Here are some general contact numbers and email addresses that might be useful:

– Customer Support Phone: 1-800-432-1729

– Sales Inquiry Email: [email protected]

– Payroll / HR support Email: [email protected]

5. Use Social Media:

You can also reach out to Ultimate Software via social media platforms like Twitter (@UltimateHCM) and Facebook (https://www.facebook.com/UltimateSoftware/). These pages not only provide updates on company news and product features but also tend to be quite responsive to customer inquiries.

6. Join Ultipro’s Online Community:

By participating in the UltiPro Connect community (https://www.ultiproconnect.com), you can connect with other Ultipro users, share insights, discuss challenges, and find answers to your questions. The community members often resolve queries without having to involve the support team.

Follow these six steps to contact Ultipro efficiently and get the assistance you need. Always remember to provide clear and detailed information about your issue or question, so the support team can offer you the best possible solution.