Uber is one of the most popular ride-hailing services in the world, with millions of users in countries around the world. While many people enjoy the convenience and ease of using Uber to get around, there may be times when you need to cancel a ride.

Whether it’s because you’ve changed your mind, you’re running late, or you’ve found a cheaper alternative, it’s important to know how to cancel an Uber ride without incurring any additional charges or fees.

Here’s a step-by-step guide on how to cancel an Uber ride:

Step 1: Open the Uber app

Open the Uber app on your smartphone and tap on the menu button (three horizontal lines) in the top left corner of the screen.

Step 2: Tap on “Your Trips”

From the menu, select “Your Trips.” This will show you a list of all the Uber rides you have taken or scheduled.

Step 3: Select the ride you want to cancel

Locate the ride you want to cancel and tap on it to open the details. If you have multiple rides scheduled, make sure you select the correct one.

Step 4: Tap “Cancel Ride”

Once you’re in the ride details, simply tap the “Cancel Ride” button at the bottom of the screen. You’ll be asked to confirm that you really want to cancel the ride.

Step 5: Choose a reason for the cancellation

After you confirm the cancellation, you’ll be prompted to choose a reason why you’re cancelling. This isn’t required, but it can help Uber improve their service.

Step 6: Confirm cancellation

Confirm the cancellation by tapping “Cancel Ride” again. You’ll receive a notification that the ride has been cancelled.

If you cancel a ride within 5 minutes of requesting it, there won’t be any charge. If you cancel the ride after 5 minutes, you may be charged a cancellation fee depending on your location and the driver’s proximity to your location.

In some cases, the driver may also cancel the ride, such as if they are unable to locate you or if they feel unsafe. If this happens, you won’t be charged a cancellation fee.

In conclusion, cancelling an Uber ride is a straightforward process that can be done easily using the Uber app. Just remember to cancel within 5 minutes to avoid any fees, and to choose a reason for cancellation to help Uber improve their service.