Shopify store owners recognize the value of understanding their customer’s needs and opinions. Conducting surveys and collecting feedback are crucial for refining products, services, and the overall shopping experience. Here’s a roundup of the eight best Shopify apps designed to help you gather valuable customer insights.

1.Yotpo: Yotpo is not just for reviews; it offers a powerful suite of tools to collect customer feedback through surveys and questionnaires. Its integration with Shopify ensures that you can easily track customer sentiment and improve your offerings.

2.Survey Monkey: One of the most well-known survey tools, Survey Monkey offers a Shopify app that makes it simple to incorporate surveys into your store. Use this app to create custom surveys that can help you understand what your customers are looking for.

3.Powr.io: Powr.io offers a suite of apps, including a form builder that can be used to create surveys and polls directly on your Shopify site. It comes with customizable templates which make it easy to match the look and feel of your brand.

4.Stamped.io: Specializing in reviews and ratings, Stamped.io also provides means to collect feedback through Net Promoter Score (NPS) surveys. It’s great for gauging customer loyalty and satisfaction over time.

5.Qualaroo: With Qualaroo, you can create targeted surveys that pop up at just the right time during a customer’s browsing experience. This helps in capturing feedback when the customer’s experience with your store is fresh in their mind.

6.Survicate: This app allows you to gather insights directly from customers with quick surveys that can be displayed on various pages of your store. Survicate also integrates well with several email marketing services.

7.Typeform: Known for creating beautiful, user-friendly forms and surveys, Typeform’s Shopify app ensures an engaging experience for customers providing feedback, which increases response rates.

8.Zonka Feedback: A comprehensive tool that provides more than survey forms — Zonka Feedback gives insight into customer satisfaction levels using customizable feedback forms which can be strategically placed on your site or sent via email after purchase.

Each of these apps has its own unique features and advantages; depending on your survey needs and budget, some will be a better fit than others for your Shopify store. By utilizing these tools effectively, you can significantly enhance understanding of your customer base, leading to smarter business decisions and increased sales.