Introduction:

Viasat Internet, formerly known as Exede, is a satellite internet service provider that aims to connect people in rural and remote areas. Offering nationwide availability, Viasat has become a popular option for those who lack access to cable or fiber internet providers. But does Viasat’s services live up to its promises? We will take you through an in-depth review of Viasat Internet based on the information from CNET.

Coverage and Availability:

Viasat boasts impressive coverage across the United States, covering areas where other internet service providers (ISPs) cannot reach. With its satellite technology, Viasat is available in all 50 states and reaches even the most remote locations.

Plans and Pricing:

Viasat offers a range of plans to cater to different usage requirements. The plans vary based on data allowances, speeds, and pricing. Here’s a quick breakdown of their current plans:

– Liberty 12: 12 Mbps download speed with a 12 GB data cap for $30/month
– Unlimited Bronze 12: 12 Mbps download speed with a 35 GB data cap for $50/month
– Unlimited Silver 25: 25 Mbps download speed with a 60 GB data cap for $70/month
– Unlimited Gold 30: 30 Mbps download speed with a 100 GB data cap for $100/month
– Unlimited Platinum 100: 100 Mbps download speed with a 150 GB data cap for $150/month

It’s important to note that after the plan’s data limit is exceeded, Viasat will deprioritize your internet connection during peak hours which may lead to slower speeds.

Equipment and Installation:

To use Viasat’s internet service, customers will need to have a satellite dish installed at their location by a professional technician. The installation cost varies but generally ranges from $99 to $299. You can either purchase or lease the equipment required for internet service. Leasing will cost you around $12.99 per month, while purchasing can range from $299 to $399 upfront.

Performance and Speed:

While Viasat may not match the performance and speed of cable or fiber internet providers, it does offer decent speeds for satellite internet. In most cases, it is an improvement over slower options like DSL. However, factors such as weather conditions and signal interference can affect the overall performance.

Customer Service and Support:

Viasat offers 24/7 customer support through phone, chat, and email. Customers have reported mixed experiences with Viasat’s customer service, which is typical for most ISPs.

Conclusion:

Viasat Internet offers decent speeds, nationwide availability, and various plan options for those in rural or remote areas. While there are drawbacks such as data caps and potential performance issues during peak hours, Viasat remains a viable option for those with limited internet service choices.