Introduction:

Amazon is a go-to platform for millions of people when it comes to online shopping. However, sometimes we end up changing our minds, realizing we already have the item, or merely made a purchasing mistake. In such cases, canceling an order becomes essential. Fortunately, Amazon has provided solutions to easily cancel orders. In this article, we will discuss three ways to cancel an order on Amazon before it is shipped.

1. Cancel an order using the Amazon website

Step 1: Sign in to your Amazon account.

Step 2: Move your cursor over “Account & Lists” at the top right side of the page. Select “Your Orders” from the drop-down menu that appears.

Step 3: Locate the order you wish to cancel in your order history and click on “Order Details.”

Step 4: If the order is eligible for cancellation, you will see a “Cancel Items” option near the bottom of the Order Details page.

Step 5: Click on “Cancel Items,” choose a reason for cancellation, and confirm it by selecting “Cancel Checked Items.”

2. Cancel an order using the Amazon app

Step 1: Open the Amazon app and sign in to your account if you are not already logged in.

Step 2: Tap on “Menu” (represented by three horizontal lines) at the top left corner of the screen.

Step 3: Scroll down and select “Your Orders.”

Step 4: Locate your order and tap on “View Order Details.”

Step 5: If it’s eligible for cancellation, tap on “Cancel items” at the bottom of the screen.

Step 6: Choose a reason for cancellation, then tap on “Submit” to confirm your request.

3. Contact Amazon Customer Support

If you experience difficulty canceling an order through the website or app or have any specific inquiries or issues, you can contact Amazon Customer Support. They are available to assist you with order cancellations and provide guidance on the next steps to take.

Step 1: Visit the Amazon website or open the app.

Step 2: Scroll to the bottom of the page or in the menu, and click on “Help.”

Step 3: Choose “Contact Us” from the list of options displayed.

Step 4: Sign in to your account and choose the order you wish to cancel.

Step 5: Select your preferred method of communication – live chat, email, or phone – and follow through with a customer support representative.

Conclusion:

Canceling an order on Amazon is fairly straightforward. Ensure that you act quickly as once an order is processed for shipping, it becomes increasingly difficult, if not impossible, to cancel. If your order has already shipped and you still want to return it, make use of Amazon’s return policy that atypically offers a more extended window for returns depending on the type of product being returned.