This app allows you to schedule appointments online, record visits, enter session notes, access records, and run reports. TutorTrac includes these modules: TutorTrac, AdvisorTrac, SAGE Early Alert, and FitnessTrac.

Website: http://www.go-redrock.com/

What Users Love About the App

 “There is a lot of flexibility with things like authentication, center setup and user/course feed file setup. The product is very low maintenance and support for the product is prompt and useful.”

“Our math and writing center uses this product for setting up tutoring sessions alongside Starfish and we’ve found that Tutortrac better handles the situation where one tutor allows students to drop in without an appointment and be tutored in a group environment as Starfish is unable to handle that particular scenario.”

“After scheduling your first few appointments in TutorTrac, it becomes fairly natural. I love that you (as the counselor, advisor, mentor, supervisor, etc) can schedule 1:1 appointments, schedule open/walk-in availability, block out time you are unavailable, and schedule group appointments. I also love that you can subscribe to text reminders for your appointments, which I usually get the night before the appointment(s) and when you schedule/cancel/change appointments – you also automatically get them via email.”

“Decent software system to use to manage student appointments for a variety of tutors. Works well with banner and education management systems.”

“Tutortrac really helps us organize one on one employee trainings for our interns, assistants and new software developers and testers. This way we pair up older and more experienced employees with newer ones so that we propagate skills and help each other gain new knowledge.”

What Users Dislike About the App

“It lags frequently. Frequent bugs. Lack of color classifications (customizations) for calendars. Mobile layout isn’t the best. Report generator could have explanations and less confusing. Needs a more modern design.”

“The aesthetics of the product could use an update as it’s a little behind with how the menu’s operate but overall it’s still very usable. Readability in the logs for troubleshooting purposes could also be improved a little bit.”

“One way integration with outlook. For professional staff members who use outlook for other types of meetings, it does not block/remove tutortrac availability if another outlook meeting conflicts. The staff member needs to closely monitor their calendar to avoid double-booking”

“The software made it difficult to backdate and edit. It was also difficult to register students and classes, specially if the students didn’t belong to my class section specifically.”

“I wish there was a way to interact with the people you meet with within the app – a way to send them and for them to send you announcements, documents/attachments, or messages – without having to include it in the little blurb when you schedule the appointment.”