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Digital & Mobile TechnologyProduct Reviews
Home›Digital & Mobile Technology›Product Review of SurveyMonkey

Product Review of SurveyMonkey

By Matthew Lynch
May 30, 2022
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Design surveys, polls, exit tickets, and more with the world’s most popular online survey tool. The platform is designed to be easy for even a novice to use, so educators can jump right in and begin creating surveys and collecting formative assessment data from their class right away. SurveyMonkey isn’t limited to just collecting data from your learners—collecting data from parents can be just as helpful! All surveys can be sent out via email, chat, web, social media, and more so it’s always easy to reach your intended audience.

Website: https://www.surveymonkey.com/

What Users Love About the App

“This platform provides short and sweet, quick surveys, which assess our response in simplistic ways. One can create our own surveys and share them with people for obtaining their opinions. The simplicity of the survey technique is worth appreciating.”

“I like how straight forward it is to build a survey. From questions to design, it’s very user-friendly and does not take a lot of time to create. There is a wide variety of question and answer types, which has proven to be well liked among our client base.”

“I thought SurveyMonkey was very easy to set up and allows for our company to create quick surveys for a number of different reasons. We use them for internal employee surveys all the way to NPS customer surveys and anything in between. The software offers robust reporting on responses at the survey level and all the way down to the question level, it offers suggests and best practices.”

“We used this platform occasionally to answer tasks. We would use it to gather information we needed as a company. We used this platform to gather the information we needed in a certain amount of time. I love how we can remain unanimous.”

“Ease of access is my favorite part of SurveyMonkey. I was simply told “go make surveys” with absolutely no knowledge of making one in this system, but after only a brief trial and error, I felt like an expert and was able to make an important survey.”

What Users Dislike About the App

“Some surveys could be lengthy and unlikeable by certain customers. A well-structured survey potentially attracts user opinions, and if not properly crafted, it could disappoint the users and might discourage them to pursue further surveys.”

“There’s is an occasional glitch here and there sometimes. I wish the surveys were more customizable. More options should be available on the unpaid version.”

“Given that it was my first time using the platform, more introductory guides would have been useful. I found that every now and then I had to turn to Google to figure something out. As great as it is, I also felt that the design process could be a little more user friendly.”

“While designing a survey feels a bit like going down an assembly line (you go through a few stages from start to finish), sometimes it felt as though there was too much crammed on the page you might be working on and setting the parameters and elements question by question became tedious and mundane.”

“Formatting a survey for some people can be super challenging not just for you and if you’re a teacher for your students as well. The Ability to truly customize your surveys is limited ETC, logs, fonts and so on. The free version of this application only allows you to add 10 questions to a survey so that’s on the downside.”

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