Product Review of Slate

This is a higher education admission platform designed to manage and read online applications, manage learner records, and organize events and travel. This is a CRM tool that reviews and manages all interactions, communications, applications, test scores, relationships, and materials.
Website: http://technolutions.com/
What Users Love About the App
“The balance between features, flexibility, and setup is unmatched by any other product I’ve used. The thing I most like about Slate is that it is so easy to use. I haven’t used any other product that gets usability this spot on.”
“Slate is by far the most comprehensive and powerful tool on the market for managing student information. As someone who specifically uses Slate for undergraduate admissions, I can say that our team would not be able to do the type of recruitment nor the sheer volume of recruitment that we’re doing now without it.”
“There are so many features that have helped to automate and streamline our processes-from application review and management to event management and email marketing campaigns. It can do just about anything you’d ever need it to, if you know how to set it up.”
“Slate is by far the best CRM for higher ed admissions. It’s incredibly easy to use (once you get your head around some basics) and it’s noticeably designed from the ground up with the admission process in mind.”
“Slate is the *best* CRM for admissions. There’s so many wonderful things I can say! The unlimited licenses, the easily accessed data/reporting, the ability to quickly segment your audience in so! many! ways!”
What Users Dislike About the App
“Slate is long overdue for some marketing, campaign, and communications updates. Deliver is still behind other more commercial CRMs in terms of capabilities.”
“From the Admissions processing side of things: -Sometimes items which should auto-check off do not, and you have to catch these manually -Sometimes items which you have set up to be part of a checklist don’t show up at all in the checklist, and you have to add them manually.”
“I’ve found that Slate has its own jargon, and it’s sometimes hard to find definitions/what those terms mean outside of Slate. But that’s really my only complaint!”
“The field names are not intuitive. I am new to the product but as a new user it is complex to me. Building the queries is a challenge wish there was a tutorial to explain process and terminology.”
“I’m not a huge fan of the service desk ticket process. While they are always quick and always help resolve my issues, I’m much more of a get on the phone and talk to someone person.”