SchoolMessenger is a fully hosted, Software as a Service (SaaS) notification platform used to connect with parents, learners, and staff through voice, SMS text, email, and social media. SchoolMessenger has proven to be a leading service, which includes hundreds of other useful features. Details are provided in the specification sheet, which is made available on request.

Website: https://www.schoolmessenger.com/

What Users Love About the App

“The reports are very detailed and easy to use. I can quickly show each school what student is missing or has inaccurate phone numbers.”

“The system itself is user-friendly. We don’t have to leave our SIS system to send a message. Their customer service is top-notch and very knowledgeable about their product.”

“Does a great job of posting messages to multiple locations at once. We can send out a message that goes to email, SMS, phone call, Facebook, mobile app and website.”

“Very detailed and clear reports after the message is sent, showing who it was delivered to and who didn’t receive it. The interface is very user friendly. Little to no training is needed for basic users.”

“The responsive technology is really good. Moving banners are smooth and viewing on a phone has a cleaner scrolling view. Modern, sleek design, with more visual options.”

What Users Dislike About the App

“Support is very, very slow to respond. Unless you call in it takes several days to receive a response. I’ve had tickets open for over a week to resolve the issue.”

“Cost is significant. Not unreasonable, to lower price would be great.”

“Limited functionality. A lot is set through templates. This makes it difficult to really hone in and customize to your liking. You can change colors, etc. But really getting creative with website/webpage design isn’t as advanced as some other programs.”

“The page editing (for example faculty member and department pages) is difficult to navigate. This would be a lot better if it was cleaned up and easier to navigate.”

“Setting up the website is difficult and time-consuming as well as the app part.”