Product Review of ProClass

This solution that provides top-notch class management and includes features needed to handle online registration. ProClass can be customized to match the needs of different
Website: https://www.procaresoftware.com/
What Users Love About the App
“The customer service is exceptional. I can call tech support, e-mail, or chat online. They’ll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems.”
“The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.”
“The database ProClass is built upon is very robust. You can manipulate the data in lots of ways, pull reports and ultimately download all your contacts. The ability to email your entire database was invaluable and that feature alone almost kept me with them.”
“We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students.”
“My favorite thing is how many functions this software has. From handling tuition online to printing out rosters and availability, there’s a function for every aspect of my career so I don’t need to be using multiple software in order to run the business.”
What Users Dislike About the App
“The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained.”
“Customer support was mediocre. The training was a beast and took TONS of time to learn. The rosters were garbage and essentially useless.”
“The cost was at the whim of whatever the owner felt like. So every year the rate increases were always an unpleasant surprise.”
“For us at the administrative end, the system is often quirky and not so easy to use. I personally have had to become the organization’s expertise to help others through it.”
“My least favorite part about this software is its UI/UX. There’s a lot of clicking involved just to do simple things and there are certain bugs that haven’t been fixed.”