Product Review of NetSupport School

NetSupport School is a useful tool that provides educators with the materials they need to enhance the quality of technological innovations used in their classrooms. With this tool, the educator can manage and interact with every learner device used in the class. The app is compatible across multiple platforms, enabling uninterrupted connectivity to a variety of devices, including Windows, Chrome, iOS, Android, and Mac while supporting BYOD policies when needed.
Website: https://www.netsupportschool.com/
What Users Love About the App
“The ability to control almost all parts of the interface and resources of the student’s computer and the ability to distribute large files to many computers. The ability to help students without the need to be right beside then that to the remote control. Support for multi screen desktops is also good.”
“This is a great tool for us in a classroom environment. We have installed it on teacher computers to monitor and control student lab computers. They’re able to launch specific programs on the requested computers as well.”
“I am able to block applications and websites. I am able to lock students’ keyboards and mice if needed. I can see what students are all doing all at once.”
“NSS seems as if it was designed by a teacher for teachers. The feature set is extensive and useful. Teachers have complete control of the student screens and can get the students attention by sending messages, sending her screen, or simply blanking all the screens.”
“I have been using this product for many years and have trained numerous faculty and staff on this software. I like the fact that it is very user friendly and has become more user friendly throughout the years. It does a great job in enabling what I want it to do.”
What Users Dislike About the App
“Sometimes when we want to use netsupport the program takes too long to load and seems “clunky”. Sometimes the students complain that their program is too slow.”
“Sometimes it lags when I try to show my screen to the class, although I think is a hardware problem, no sure yet. The recollection of file could be better since it does not recollect folder, only files. The test generator is not very good. The games and rewards system is solid but it could be better o it could allow the teachers the options to create on of them own.”
“Net Support does not allow me to block websites on Google Chrome or lock students out of the internet (block internet access) with the Google Chrome web browser for some reason.”
“No easy way to watch iPad use. It would be nice to have an easy and inexpensive way for a teacher to control mobile devices in a classroom.”
“Sometimes NetSupport as issues with our Citrix and doesn’t launch correctly. We have to re-launch several times to get back into the class.”