Product Review of MySchoolAccount

MySchoolAccount is a system designed to automate school bill payments and receipts. It allows parents to manage accounts used to pay for lunch and various forms of registration. It can be customized for special use.
Website: https://www.myschoolaccount.com/
What Users Love About the App
“Love how they remind you on the balance is low for your child’s account. It helps to prepay to make sure the funds are on there to use. The email and reminders come in daily if the balance is low.”
“MySchoolAccount is relatively simple to use as a parent/guardian. Logging on doesn’t take much time. Making payments or transferring money to another student on the same account is pretty easy. It’s laid out well and easy to walk customers through managing their own account.”
“Easy enough to plan and pay for a month of lunches at a time, so no worries about kids losing lunch money.”
“Very easy was to assure that my child eats lunch every day. You don’t have to worry about a child losing his or her lunch money or spending it on other things. It’s very fast and incredibly easy. Log in and add money with a debit card. I prefer to use this over sending money with my child to school and hoping they don’t lose it.”
“I do like the fact that I can add money to my account and not have to pay for lunches daily. There is also an automated alert when my balance drops below a preset amount.”
What Users Dislike About the App
“If you have prepaid and it is the end of the school year it is hard to get a refund for the amount prepaid. I lost mine last year.”
“The other side of myschoolaccount, for administrators and lunch staff, is quite cumbersome, not easy to update, and often glitchy. Voiding out a student’s meal and replacing it with another meal choice is way more complicated than it should be.”
“There is a 24 hour delay on a parent making a payment and the lunch ladies seeing that payment. So the reports that are sent out in one program are not necessarily up to date with the payments that were made with the other program. Super frustrating for parents and admin!”
“The interface is pretty low-tech and I struggled to understand what to do next the first few times I used it.”
“It is better suited as a bookkeeping option. It is difficult to share information about prepurchased lunches. I end up doing double duty by having to individually alert the cafeteria for lunch counts.”