Product Review of Kangaroo Time

Kangaroo time is a comprehensive billing platform built for businesses involved in early education. The platform helps to make childcare paperless with the use of its document manager, which allows documents to be automated and shared with educators, administrators, and parents. It also makes enrollment easier by making the enrollment process automatic and paperless.
Website: https://kangarootime.com/
What Users Love About the App
“This is such a time saver for us. The all in one platform helps us keep our business on track and also make it fun and exciting for the parents. The BIGGEST piece is also the people!! The people who own and operate Kangarootime are the absolute best”
“Kangarootime is super user friendly for both our staff and parents! It is easy for them to both learn and use. It does everything we need it to as program, plus more! I’m both a staff member and a parent that uses Kangarootime, and I have always been thrilled with the program. The staff at Kangarootime are also incredibly responsive to any issues, questions, and ideas that we have. It is a very efficient program that is organized well. I would highly recommend it!”
“I have loved Kangarootime from day one. How can we pick what we like best when there are so many amazing benefits. The parent portability, ease of communication, signing children in and out, and billing for tuition are our favorites. We also love the rooming feature because our facility is unique in that we provide therapy services onsite.”
“We really like that fact that it is an all inclusive platform. We can communicate with families, send out digital daily sheets that include pictures and have parents set up the payment methods to make billing a breeze!”
“Kangarootime has helped us streamline our finances in addition to being a great tool to communicate with families. I am a newer director and Kangarootime saved me a lot of time and allowed me to focus more on our staff and children, instead of spending all of my time worrying about collecting tuition and bookkeeping.”
What Users Dislike About the App
“As an administrator I can’t clock in at different sites unless I make an account for each site. I wish my one account would allow me to clock in at all sites”
“We notice that, at certain times in the afternoon, it seems to run pretty slow and it takes a long time for the pages to load.”
“There are some features that are still in beta. I have been lucky enough to test some of these features, but not all. Often when I make requests for updates or changes the staff seems receptive, but there’s never a clear deadline abuot when changes are going to happen.”
“The only thing that we would like to see happen in Kangarootime is the ability for one person to check-in/check-out multiple children. We have several family members that pick up and drop off cousins, siblings, friends, and by allowing this it would make out check-in/check-out faster and easier.”
“Billing is the most complicated aspect of any child care center. Kanagroo time managed to make it seamless but it does take some time and effort and more importantly repetition to get used to it.”