Product Review of Flexischools

This software provides a combination of communications, online ordering, and payments services. It allows for real-time communication between parents and the school.
Website: https://www.flexischools.com.au/
What Users Love About the App
“I like that most of the school to parent communication is via one website/app.”
“I find the system is user friendly and intuitive and alerts me when a new message has been posted.”
“I particularly like the ability to make online payments for everything from lunches to uniforms.”
“It makes ordering of tuckshop a bit easier and allows for more visibility of current pricing.”
“Very convenient way to order school lunches.”
What Users Dislike About the App
“I don’t like that fees are charged at all for ordering canteen lunches, but especially that they are charged per order.”
“During ordering there’s no option to go back to the previous page – if I try I lose the order and have to start again.”
“It’s a horrible user experience, appalling fee schedule and the only thing it offers over the ‘put money in a paper bag’ approach is that it doesn’t require cash.”
“The UI could do with a big update, it’s clunky and does not flow.”
“Every time I use this app, I can never find what I’m looking for.”