Product Review of EverTrue

EverTrue allows you to keep track of all constituents. It is compatible with web, iOS, or Android. It connects data with sources such as LinkedIn, Facebook, and Zillow to give you a deeper understanding of a constituents’ interests, wealth, and connection to your institution.
Website: https://www.evertrue.com/
What Users Love About the App
“EverTrue is easy to navigate, intuitive, and user-friendly. They have a stellar support team as well as resources that anyone in the sector can utilize.”
“Their Customer Service is AMAZING! They do a great job at being readily available to answer any questions or talk through any issues that may have come up.”
“Ease of entering interactions, sortability of constituents by giving history and residential locations, and evidence of affinity through social media interactions.”
“The simplicity of the end user experience is amazing. The platform is very intuitive and gives great options for sorting and filtering constituents.”
“EverTrue connects to your CRM and makes your data easy to search, segment, and filter. You can export in and out of EverTrue and get at your data so many different ways.”
What Users Dislike About the App
“That it’s not fully integrated with our campus CRM for all interactions. We can’t enter gift ask details through Evertrue”
“The only downside I see to EverTrue is the inability to export LinkedIn information.”
“I have had users confused by the default terminology on the platform when it doesn’t match our established norm. Solicitation codes in EverTrue are known as exclusion codes to everyone in the office.”
“Periodically it gets stuck and you have to update the mobile app to get it to work.”
“It sometimes does not work with Internet Explorer. There are the small quality of life things that detract from the user experience at times. You lose your spot in a list if you select a profile.”