Product Review of DigitalChalk

DigitalChalk is an e-learning system that provides you with a centralized LMS solution, which offers built-in regulatory and compliance tools. It provides up-to-date topics and online courses and can be used to create multiple course outlines for learners and educators. It provides dashboards and custom reports.
Website: https://www.digitalchalk.com/
What Users Love About the App
“Clearly created by people who understand and are interested in “real” online learning. Everything is in one place, including a home for your video conferences and off-net meetings. This is how they demonstrate they think of the student as well, and not just about their own software/system. It is not just a “collection of videos into an online folder.” A proper system. Exception support. Lovely people with whom to conduct business.”
“I love that it is so easy to build my own courses, receive feedback, grade assignments, and conduct needed reports on finances and student progress. I also love that when I write to the support team, they always respond within an hour or less. They are so helpful with links and screenshots of exactly what to do to fix a problem, and at times they’ve made corrections on my behalf.”
“The terminology (courses, completion, etc.,) is fairly easy to learn, and the menu is pretty clean overall. The customer service people are lovely.”
“Digital Chalk is easy to use for both students and administrators. The platform accepts a variety of file types and each element can be customized to show only video, video, and notes, or be a file or web archive. The platform also allows interaction during the video through checkpoints in which students can select an answer and get feedback from the instructor. Digital Chalk also has wonderful customer service and they are very polite and responsive.”
“DigitalChalk digitally-enabled the landscape of learning in the four walls of the classroom. This learning management system makes schooling and learning more exciting, interesting, and technically fulfilling. As a teacher, it helps me easily design and modify courses in a dynamic and interactive fashion that my students really enjoy. I can easily incorporate my own videos and PowerPoint presentations that truly level up my teaching styles and strategies. Giving tests and quizzes are as easy as monitoring the students’ growth and performance. This LMS also helps my struggling students cope with the missed topics because they can access the learning materials anywhere. I also like the real-time reports that this software generates.”
What Users Dislike About the App
“The search function isn’t functional. I spend a lot of my time fielding questions from our owners and teachers about how to find the things they need. On the flip side, I often run into errors loading materials that make me reply on customer support.”
“I’ve found a couple of glitches (like a large clock counting down in the exam) that were caused by my settings, or by using the default settings. So, check that what the students see is what you want.”
“There is no option for just publishing as an eBook (for an addition to an actual class), but I use DC for an actual university class, not a purely online course. It does not have BlackBoard/Moodle integrated features (video chat, blogs, and forums). There is no ability to edit documents online but again, this is not what DC was designed for. It does not have the diversity of testing questions as Blackboard does. 500MB video limits. I teach software and need high resolution. Students do occasionally complain that it is difficult to see some of the details. For my courses that are PowerPoint/video-driven, there have been no complaints whatsoever.”
“I wish there was a live chat option on the help desk. There are times when I need to troubleshoot something to continue my work, and I have to wait for an email response from the help desk. It’s typically the same day but in this day and age, you want to talk to someone immediately.”
“Digital Chalk does not currently have a built–in discussion forum. This makes interaction (which is important in virtual learning) more difficult. We have found a workaround, but we would prefer to have only one login for our students and wish there was an integrated discussion forum.”