This system is an online payment portal with the option for parents to pay fees with ease. It can generate cards to manage expenses and encourage savings and accept online tuition and payments while offering a seamless online experience for payers and school administrators.

Website: https://www.diamondmindinc.com/

What Users Love About the App

“Diamond Mind called our school and we reluctantly agreed to sit through an informational meeting. All of us were skeptical and had no desire to switch credit card processing companies. We almost canceled the initial meeting. We are definitely glad that we didn’t! Since the first day, Diamond Mind’s customer support has been unparalleled. When we need something, they immediately respond and even follow up multiple times to make sure the issue has been resolved to our satisfaction. Also, the features they offer are amazing. Previously, our customers had to print out paper forms, fill them out by hand, and mail them in. Now, everything is done through online forms. This is faster, easier, more environmentally friendly, and allows us to export the form data into Excel for easy reporting purposes. I can’t say enough good about this company and how they have completely changed our business for the better!”

“Our Development Office moved to Diamond Mind in the summer of 2015 at the behest of our Business Office. I have been very pleased with the support we’ve received the few times I’ve needed their help. In nearly every case, the issue has been one of customizing our use or interface, and in every instance, the response has been quick, professional, positive, and instructive. Kudos!”

“Volunteering to chair an auction for the first time was challenging enough, but then having to quickly learn about auction software and payment processing was another hurdle. Diamond Mind was extremely helpful, from initial contact with the company to explain how to integrate our auction site with the payment system and then walking me through the testing process. I was assured that someone would be available to answer any questions as the auction deadline approached, and I always received timely feedback and help when needed. The program is user-friendly and worked without any glitches during the event.”

“Diamond Mind provides superior products for processing many of our payments. The product provides ease of use as well as a precise reconciliation interface. The support staff is friendly, efficient, and responsive.”

“Your representative was able to quickly access our account and she thoroughly and accurately answered my questions and took care of the issue I was calling about. I was impressed!”

What Users Dislike About the App

“There is not much in the way of negatives other than not being the least expensive program. However, I believe the program is worth the slight premium cost.”

“I’d say the setup for a recurring gift could be more user-friendly, ideally so a donor could set it up.”

“It is slightly more expensive than other credit card services that we’ve used, but the customer support and features more than makeup for the additional expenses.”