Product Review of Classter

Classter is a robust single-platform school management solution offering a holistic approach in education. It has different versions specialized for K-12, higher education institutions, and special school management. Classter is cloud-based and can cater to both large and small-scale users. It integrates with third-party tools such as Office 365, Google G-Suite, and others.
Website: https://www.classter.com/
What Users Love About the App
“Classter is a web system that also has a mobile application (iOS and Android). It is very robust and allows the management of school computer systems with learning management. Additionally, it allows progress reports, class registration, gradebooks, online payments, parent portals, and the monitoring of attendance. On the other hand, it is very easy to use. It does not require a learning curve because it has a friendly interface. One aspect to highlight is the portal—it allows us, as teachers, to increase communication with parents and student representatives. It allows them to effectively follow-up on the school activities that we carry out at the institution.”
“The features offered are quite useful and specific to K-12 use. The administration of components such as the scheduling, transport tool, assets, contacts, and academics was quite impressive. The layout and separation of fields from management and configuration worked well in clustering user interactions and allowing ease of use. I enjoyed the ability to maintain roles. There were a variety of components that allowed for first managing grades, classes, subjects, academic sessions, and homework. It allowed for role management and easy-to-use user management. The configurations allow for a good foundation in updating and editing fields. As an administration tool, it was very comprehensive and well designed for the user experience. Integration with Microsoft systems is offered.”
“Classter accommodates children from Infant age (8 months) to High School. There are so many things I like about it: cheapest, #1 program for all age groups, customizable, functional, only some initial training required, great customer service, report cards, invoicing, attendance, levels/streams, parent/student portal, teacher portal, parents can view statements online, online enrollment, parent meeting section, student ID cards, communication. The list could go on and on!”
“There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.”
“Marking configuration is amazing, rich reports, the system is highly configurable and can adapt multiple educational systems. Great billing management.”
What Users Dislike About the App
“Library management online features are limited. Transportation management (bus tracking) using the mobile app of the driver or supervisor is missing.”
“The software is relatively new, so there are frequent improvements. If a user is both an admin, a parent, and a teacher, they will need different accounts. When you first start the software, you will have to wait a few seconds for the data to be loaded from the web. Some things are not obvious and, unless you have training or contact their help desk, you might miss it the first time. As I said, however, they do have one of the best help desks I’ve seen so far.”
“It is necessary to devote a lot of time to learn the product. Customizing terminology is not easy to do and the changes you make are not always global, which causes some confusion. There are too many steps to reveal lists, especially user lists. I would prefer sorting commands. I would like to have seen a far better and clearer customization panel. I don’t like the customization tools in Classter.”
“The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user-friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.”
“Unfortunately, there were a lot of glaring flaws. The management of classes, calendars, timetables, academics, assets, etc., went well. However, it didn’t allow much in the way of incorporating online learning experiences. It records data but was very inefficient at authoring data. You can manage “Homework” tasks but there was no way to author lessons or build a learning journey for students. Reporting and gradebooks were limited in the format of the information they could provide. Quizzes, assessments, and exams were very basic and inconveniently delivered as they aren’t part of a learning journey. There is no way to record and manage the payment of events for activities or school events. The modules appear to accommodate many uses but function more as an administration tool. The costs are reasonable, but the terms and conditions for reselling are ridiculous. You need to pay a massive fee to become a reseller. They do not offer a white label solution—you can see the logo everywhere and are unable to change it. The integration is not as expected; you don’t work in the system with the integrated products. It simply records data. The costs for development, support, integrations, implementation, reselling, and anything above foundational phases, make this an extremely expensive product for what it is able to do.”