ChildPilot provides streamlined administrative software and parent communication tools at a reasonable price. Websites that register with ChildPilot receive a personalized website that covers marketing services, a family portal for guardians and learner registration, and an educator portal. Tools include interactive calendar/schedules, online document storage, and personal/bulk messages. ChildPilot can be accessed from any anywhere on any device.

Website: https://www.childpilot.com/

What Users Love About the App

“We are a Lutheran preschool and the price fit into our budget nicely. It’s also user-friendly for both our preschool staff and parents. The customer service is phenomenal! Within a few minutes of an email that we are having an issue or we forgot how to do something, we will get a call or email back. This program has saved us so much time when it comes to billing and payroll! It was a Godsend during the quarantine, our preschool was closed and the teachers were able to post their lessons and make videos for the kids so they could continue learning while at home.”

“Startup was so simple and fast! This product is easy to use and straightforward, not full of features that I don’t need. I love how customizable it is. I can select what features I want/need and can disable what I don’t need. It is well rounded and it’s perfect from an administrative aspect as well as a great classroom tool. My staff and families LOVE this app. To top off how great the program is, the customer service is also amazing. If I have any questions or concerns our representative is very responsive, informative, and helpful.”

“This software does almost everything our business needs. It is an all-encompassing program and to have everything look the same makes it user-friendly and quick to learn. We love how each child and family are connected with all of their pertinent information! The graphics make us feel happy when we work in it! The consistency of each page’s layout makes finding information efficient. The technical support is superior!”

“The reason I chose ChildPilot, and the reason I am excited about implementing it, is the ability to have all of our records in one place. No longer do we need accounting software, employee time cards, rosters, credit card processing equipment, etc. Every part of our business can be accessed from our ChildPilot program. In addition, our parents are thrilled to be able to access their account at any time and pay their tuition at any time.”

“Parents get real-time updates about what is going on in their child’s day. Parents really enjoy receiving pictures and the ease of communicating. We like the easy billing and the access to daily reports for all children. I like that when I need help with anything at all, customer service is available and seems truly willing to help! I also love that when we make suggestions for the product, they make it happen for us and it’s totally customizable.”

What Users Dislike About the App

“It can be glitchy at times, causing us to redownload frequently. Works better on our phones than our tablets, which can be an issue with the State.”

“The software didn’t segway with Quickbooks as easily as it was advertised. We’re still trying to work out kinks in the software for these two programs to match.”

“I did not like that the software did not save the data as I entered it in safari instead of chrome. I also wish there was more of an option for assessments/milestones on the app. Many companies, I am sure, would be happy to have their assessment of your software. Please look into this!”

“We didn’t like some of the communication limitations where parents can’t send texts and email responses through the management system. We also would love to have the ability to pay our employees through this management system.”

“I’ve only been using it for less than a month. I was switching from another software company, but I’m not sure this is a better solution. The only difference is that this software gives you the ability to text parents, but I don’t think it’s easier to use.”

“We are still working out the “kinks” and customizing the software to meet our specific needs, but I was aware that this would be a process when I signed up. The thing I like the least is the process the parents have to go through in order to get on the waiting list. I think there is some confusion for them. Many parents think that just setting up an account is enough to register their child.”

“The only thing I would change is the lesson planning section. I think it’s great for a program that may not have a system. But we have an established (specific) way we create lesson plans and have a hard time transitioning it to the app.”