Most learning management systems have been set up to assure the quality delivery of learning content without much emphasis on the uniqueness of everyone. This tool is designed to deliver a personalized and entertaining experience instead. A higher level of engagement correlates with higher chances of success. It also fits today’s learning demand; quality program delivered at the user’s convenience.

Website: https://www.benchprep.com/

What Users Love About the App

“One of the most impressive things about BenchPrep is the support you receive. It doesn’t matter if it is the designated support staff, account manager, project managers, or anyone else; they are all willing to jump onto whatever problem they can help solve for you.”

“The BenchPrep platform is a turnkey solution for the needs of PMIs. The platform is so easy to use for both customers and admins. The study plan feature, strength, and weaknesses is very useful feature for an exam prep candidate. The flashcards and practice exams are a great feature.”

“The product user interface is excellent and modern. The team is friendly, supportive, and quick in responding to issues and delivering solutions.”

“The promptness of their customer service is A+! They are also willing to “move with the times” regarding technology. They are always trying to improve the experience, making it more intuitive and pleasing to the eye.”

“From a perspective of content creation and management to the administrative capabilities of managing students, to the modern interface that students get to interact with, this has been a complete solution for our company to launch our first certification program on. Their implementation and support teams have been my favorite part. Very thorough and engaging.”

What Users Dislike About the App

“BenchPrep, in its current state, feels like it’s in its adolescence. The company appears to have a general direction they would like to go, but there are a handful of awkward gaps in available services/features. Based on talks I have had with employees, I feel confident many of those issues will be solved in the near future, but I question why it took until now to identify and solve them. It would be worth BenchPrep’s time to probe their customers and the industry continues to ensure basic features are available and self-serviceable.”

“Some terms in the management console are “exam prep” heavy and could be modified to be more learner generic to meet different industry user needs.”

“It’s not a Learning Management System, they say so themselves. This means that the overall feature set is limited, especially when considering the price. It is very expensive compared to other full-featured systems. The admin experience can be best described as limited and clunky. Most features are only available upon request, requiring custom development work every 6-12 weeks it seems. Likewise, the system doesn’t follow any standards such as .imscc, QTI, LTI, and even SCORM support is a complex and custom endeavor. The authoring tool within the platform is decent, but it isn’t really at a place where it is fit for end-user use. It started off as an internal tool their own use and it hasn’t really evolved much beyond that.”

“Communication has been hard. At times, we feel like we are being talked at and not listened to. The check-in meetings can be rigid. Sometimes we feel like we are talked at and then the time is up and nothing is really resolved. I also dislike the general look of the interface because it’s boring and sometimes unclear how to navigate through the platform. It does not look good on the phone either.”

“The interface is pretty boring aesthetically, and some of the data features haven’t been working right. We’ve had customers call with confusion about some of the data reports they’re seeing. I would love to see more colors, more interactivity, more gamification–like the FitBit dashboard.”